DM Diffusion, a reference Repair Center at your service!
With a goal of 100% customer satisfaction, our Repair Center is here to help you daily, with a skilled Tech team. As proactive and efficient, our Tech will be there to set a real trusted cooperation with your company.
At your disposal before your purchase to inform and guide you, or after sale to follow up the product quality, our expert team will be at your side to keep your shop reputation at the top level.
A defective item is always synonym of emergency. In terms of time but also with your customer satisfaction
This is why we offer you the best adapted response to your needs such as : phone diagnostics, free quotations, repair in our own workshop.
Our Tech team is your favored contact to sort any technical question you may have.
We offer to our B2B customers a professional Hotline to reduce processing time, and costs of your repairs.
Our team can be reached Monday to Friday from 9:00 am to 1:00 pm and 2:00 pm to 5:00 pm at +33 1 64 90 25 27, we guarantee an immediate answer and service.
QUICK AND EFFICIENT REPAIRS
We have our own workshop in the company.
This way we can follow from A to Z the repair process and the origin of the parts we use to fix your defective item.
A simplified processing procedure, which guarantees the transparency of our services.
We offer the possibility to our B2B customers to carry out training within our Repair Center, in order to optimize the use of the products that we sale.
These training courses are set up with the aim of providing you with the best support for your development, and sharing our know-how and experience with you in complete transparency.
During these trainings, you will be able to:
- Understand the essential operating principles of our products.
- Know and master the basics of an after-sales diagnosis
- Know how to perform basic repairs.